Peter Drucker once wrote that "culture eats strategy for lunch." Even though the importance of company culture is well known, it's often taken for granted. The reality is that your... read more →
Payment drop boxes were once a fixture at every community office across America. Nowadays they are slowly disappearing. With so many residents choosing to pay their rent online, drop boxes... read more →
Ask any teenager what’s new, what’s cool and what’s out of style and they will KNOW. They know faster than anyone because they are always watching for the latest and... read more →
If you’ve been considering offering online payments to your residents, there’s never been a better time to implement them. The benefits to both your company and your residents are plentiful!...
Our latest webinar, Increasing Online Payments, with special guests Lisa Trosien and Doug Chasick, had a tremendous turnout. Doug and Lisa fielded questions from property managers and gave excellent advice about... read more →
Watch this webinar if you have been wondering why some of your residents don’t pay rent online. It might surprise to learn that most residents who write checks for rent aren’t... read more →
I’m happy to report that this year’s NAA Education Conference took me by surprise: instead of hearing concerns and worries about the estimated 300,000 new apartments that are projected to... read more →