A malfunctioning furnace, a broken dishwasher, lost keys. All of these are common problems residents run into and bring to their property manager’s attention. Thankfully, each of these scenarios is... read more →
One of the most common questions we hear from clients is “How can I increase the number of residents who pay online?”. While there are plenty of free resources and... read more →
No matter how many properties you have, marketing is essential for gaining prospects and building resident retention. And believe it or not, some of the most effective marketing techniques are... read more →
In an increasingly online world, a recent report found almost 75 percent of households with Internet access pay at least one of their monthly bills electronically. ...
The release of our 2014 Market Survey has generated a lot of buzz about trends in the property management industry regarding resident payments and online technology. We wanted to hear... read more →
While making a hotel reservation the other day, (online, of course), I was informed that there was a new way to check in: the self-serve kiosk! This latest advancement in... read more →