I recently attended NAA’s Apartment Vendor Marketing & Sales (VMS) Conference here in San Diego. One of the highlights was a presentation I attended about great websites presented by Dana Zeff, Principal of LeaseLabs. I was sitting in the audience as she began to talk about websites that ‘sucked’. ...
Websites have become a vital part of a business’s branding, value proposition and overall success. Think of all the site’s you visit today and which one’s stand out. I’m willing to bet they each have a design component or content that pulls you in. The best of them have both. This doesn’t... read more →
Over the past year, there has been a lot of debate about rent payment history being made available to property managers. As I hear more about it, I see the advantages of providing property managers with the additional data. And ultimately, I think it will benefit property management companies. ...
As we inch closer to back to school time, I know many of our student housing clients are searching for new ways to engage their student residents. I recently learned about a marketing concept that I think could be applied by not only student housing portfolios, but any management company... read more →
We’re a hardworking bunch over here at PayLease. I’m always impressed by how many people go above and beyond the call of duty here, but there is one person that really deserves a little public recognition. ...
As a property manager using PayLease you have the freedom to set up your e-payment system to match the needs of your organization. Maybe you want to utilize some of our custom settings, maybe you want payments to be restricted to certain dates, or perhaps you have a specific accounting... read more →
Fiserv’s annual Consumer Trends survey is one of my favorite reads every year. It continues to be an excellent review of year-to-year trends regarding consumer payment habits. ...
There are a number of new mobile payment solutions on the horizon. And as we develop emerging rent payment solutions at PayLease, we’re constantly looking at innovative companies in other markets and geographies for inspiration. Here are some unique mobile payment solutions we’ve recently discovered: ...
As a Client Account Representative, I assist property management companies with the set-up and roll-out of their e-payment system. All too often we sprint through the set-up phase so residents can have access to e-payments as soon as possible. Some property managers think that once e-payments are set up the... read more →
Online banking is a great service. It enables consumers to manage their financial environment from anywhere in the world without ever stepping foot in a bank. I’m a fan. And one extension of online banking is online bill pay. While online bill payment through banking websites is a great service, it’s... read more →