Utility billing is growing in popularity among multifamily properties as the most effective way to recover utility expenses from residents. However, some property managers have been hesitant to charge their residents for utilities. Others are billing their residents using a flat fee model, but are unaware of the risks associated... read more →
Aug
15
Aug
07
If you’re a multifamily or HOA property manager, billing your residents or homeowners for their utility use has likely crossed your mind. Many properties have already started utility billing programs. The prevalence of this practice has grown as utility rates and fees continue to rise, impacting a property’s cash flow... read more →
Aug
02
Property management companies use online payment services to save themselves time and to create a seamless way of collecting HOA dues or rent payments. But what happens if you have to jump through a ton of hoops for your online payment data and your property management software to sync? Is... read more →
Jul
16
If you’re a multifamily property that charges residents for their share of utilities, you’re already recouping some of your expenses and are one step ahead of the game - kudos! But if you manage this process in-house, or charge residents a flat fee for any utilities, you might want to... read more →
Jun
19
NAA Apartmentalize 2018 is a wrap! If you’re like the team at PayLease, you learned a lot, caught up with friends old and new, and had a ton of fun. There was so much going on that we wanted to share a few of the nuggets we took away from... read more →
Jun
18
As utility rates fluctuate and conservation pressures rise, more properties are billing residents for their utility use. If you are considering putting a resident utility billing program in place, there are several things to consider to ensure that the transition is smooth and your residents remain happy. Thinking through the... read more →
Jun
12
Are you reluctant to pay your rent online? If it isn’t broke then no need to fix it, right? Well, there are a few benefits of paying your rent online that you might not have considered. Most properties now offer online payment options for renters that give you a chance... read more →
May
22
If you have a resident utility billing program in place, you already understand the benefits of recouping your utility expenses by billing back to your residents. You already know the difference between RUBS (Ratio Utility Billing Systems – allocating charges based on a mathematical formula) and submetering. You already know... read more →
May
17
Having a positive credit history and a high credit score has many benefits. These can include loans with lower interest rates, higher chances of getting approved for a car or home loan, and an easier time in getting rental housing. But how does someone build and improve their score without... read more →
Apr
26
The word “excited” does not even begin to describe how we feel about the fact that the NAA Education Conference is happening in San Diego this year! Welcome to our home turf, people! Please don’t spend your entire trip networking with the movers and shakers of the multifamily industry; remember... read more →