Questions to ask resident billing providers
Know the questions to ask when selecting a resident billing provider
Property managers and owners have a plethora of choices when it comes to selecting a convergent resident utility billing provider. Whether you’re looking to bill back via RUBS, submeter, or flat billing methodologies, there are some quintessential questions that will help you evaluate if a service provider is a good fit for your business. Here are some interview questions you should pose to any resident billing provider to determine if they have the expertise and level of service needed to manage your resident utilities.