Drive Resident Engagement & Increase Staff Efficiency with a Community-Branded Mobile App
Connect, Engage & Evolve the Resident Experience
Our simple and user-friendly mobile-first platform improves every interaction with your property and staff, connecting residents with management, maintenance and a marketplace for local services in a community-branded app.
Build Loyalty with a Community-Branded Mobile App
Residents enjoy unparalleled convenience and ease-of-use with a mobile app that carries your community brand and provides a seamless experience.
Save Your Staff by Automating Manual Processes
Resident communication and recurring processes—like work orders, amenities reservations, and requests for pet, vehicle, and visitor registrations – can be digitized for standardization, and to eliminate paper.
Simplify Payments & Reduce Expenses
By providing residents with a simple, one-click option for online payments, managers are able to increase the percentage of online payments and reduce the time and expense associated with processing cash and checks.
Get More out of Your Property Management System
Many Property Management systems have clunky mobile experiences that leave residents wanting more. Engage is platform agnostic and can immediately enhance the resident facing functionality and ease-of-use of your existing software system through our certified integration.
How it Works
Simplify Life for Your Residents
Residents can pay rent, submit maintenance requests, communicate with staff, and much more via a community-branded mobile app
On-site staff can interact with residents and streamline inefficient processes via an administrative portal
Why You’ll Love It
Engage provides you the tools to create the right interactions for your residents that connect them to your property, to each other, and to your community.
Increase online payments and resident satisfaction with secure, one-click mobile payments for rent & utilities
Seamless, Real-time Communications
Communicate with residents on their terms with in-app messaging, SMS capabilities, and a community feed for one-to-one conversations or broadcast announcements
Quickly check-in a new package from the mobile admin app and our system will automatically notify the resident associated with the package to save time for everyone
Amenity Reservation Management
Allow residents to quickly and easily reserve on-site amenities, like party rooms, the clubhouse or barbecue, and more
Digital Marketplace Services
Grow revenue through customizable local and national partnership deals, with convenient access to services like cleaning, dog walkers, and more
Integrated Work Orders
Work orders are seamlessly integrated into your property management system. Staff can access and update work orders via their standard property management system portal or via the app
Pet, Vehicle & Visitor Registration
Stay on top of who and what is coming and going in the Registration system where residents can request approval in-app for visitors, pets, or vehicles
"We rolled out Engage portfolio-wide and Smart on most properties. It’s a no-brainer. We consider it low hanging fruit to upgrade and evolve our properties.”
Scott Everett | Founder & Managing Partner of S2 Capital
Industry-Leading Service & Support
PayLease provides thorough installation and on-site training. Once you’re up and running, PayLease provides comprehensive Client Support and strategic guidance that you won’t find anywhere else. Your residents can rely on our 24×7 live US-based Resident Support team to answer requests around the clock, saving your staff time and keeping your residents happy.
The Most Secure Solutions in the Industry
PayLease takes security very seriously and maintains the highest certifications available:
Meets SOC-1 Type 2 Service Organization Control Report requirements
Payments follow PCI Data Security Standards
Fully integrated with PayLease Pay ensuring that all payments follow PCI security standards
Data is protected by SSL Encryption
Benefit from the gold standard in data encryption with 256-bit SSL encryption from Verisign