Engage

Drive Resident Engagement & Increase Staff Efficiency with a Community-Branded Mobile App

Engage is a mobile-first engagement platform that allows residents to pay rent and utilities, submit work orders, communicate with staff, access third-party resident services and more.

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Connect, Engage & Evolve the Resident Experience

Our simple and user-friendly mobile-first platform improves every interaction with your property and staff, connecting residents with management, maintenance and a marketplace for local services in a community-branded app.

Build Loyalty with a Community-Branded Mobile App

Residents enjoy unparalleled convenience and ease-of-use with a mobile app that carries your community brand and provides a seamless experience.

Save Your Staff by Automating Manual Processes

Resident communication and recurring processes—like work orders, amenities reservations, and requests for pet, vehicle, and visitor registrations – can be digitized for standardization, and to eliminate paper.

Engage Mobile App Feature

Simplify Payments & Reduce Expenses

By providing residents with a simple, one-click option for online payments, managers are able to increase the percentage of online payments and reduce the time and expense associated with processing cash and checks.

Get More out of Your Property Management System

Many Property Management systems have clunky mobile experiences that leave residents wanting more. Engage is platform agnostic and can immediately enhance the resident facing functionality and ease-of-use of your existing software system through our certified integration.

How it Works

Simplify Life for Your Residents

Residents can pay rent, submit maintenance requests, communicate with staff, and much more via a community-branded mobile app

On-site staff can interact with residents and streamline inefficient processes via an administrative portal

Engage integrates seamlessly with leading property management software to ensure a smooth flow of data between applications

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Why You’ll Love It

Engage provides you the tools to create the right interactions for your residents that connect them to your property, to each other, and to your community.

100% e-Payments

Increase online payments and resident satisfaction with secure, one-click mobile payments for rent & utilities

Seamless, Real-time Communications

Communicate with residents on their terms with in-app messaging, SMS capabilities, and a community feed for one-to-one conversations or broadcast announcements

Package Management

Quickly check-in a new package from the mobile admin app and our system will automatically notify the resident associated with the package to save time for everyone

Amenity Reservation Management

Allow residents to quickly and easily reserve on-site amenities, like party rooms, the clubhouse or barbecue, and more

Digital Marketplace Services

Grow revenue through customizable local and national partnership deals, with convenient access to services like cleaning, dog walkers, and more

Integrated Work Orders

Work orders are seamlessly integrated into your property management system. Staff can access and update work orders via their standard property management system portal or via the app

Pet, Vehicle & Visitor Registration

Stay on top of who and what is coming and going in the Registration system where residents can request approval in-app for visitors, pets, or vehicles

"We rolled out Engage portfolio-wide and Smart on most properties. It’s a no-brainer. We consider it low hanging fruit to upgrade and evolve our properties.”

Scott Everett | Founder & Managing Partner of S2 Capital

Industry-Leading Service & Support

PayLease provides thorough installation and on-site training. Once you’re up and running, PayLease provides comprehensive Client Support and strategic guidance that you won’t find anywhere else. Your residents can rely on our 24×7 live US-based Resident Support team to answer requests around the clock, saving your staff time and keeping your residents happy.

The Most Secure Solutions in the Industry

PayLease takes security very seriously and maintains the highest certifications available:

SSAE 18

Meets SOC-1 Type 2 Service Organization Control Report requirements

Payments follow PCI Data Security Standards

Fully integrated with PayLease Pay ensuring that all payments follow PCI security standards

Data is protected by SSL Encryption

Benefit from the gold standard in data encryption with 256-bit SSL encryption from Verisign

More Ways to Boost NOI and Streamline Operations

Optional PayLease Payments, Resident Billing and Utility Expense Management solutions can be added to your smart operations and you’ll benefit from our integrations with all major property management software to ensure a smooth flow of data between applications.

Payments

Payments

The easiest way for residents & homeowners to pay you.

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Resident Billing

Resident Billing

Combine rent, utilities and ancillary fees into a single bill, seamlessly integrated with your existing software.

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Utility Expense Management

Utility Expense Management

Our experts enter, audit and pay your properties’ utility bills.

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Want to Learn More About the Engage App?

Request a Demo

Fill out the form to schedule a demo with one of our PayLease Reps or give us a call at 866-729-5327.

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