Scheduled Maintenance Alert

A PayLease maintenance update is scheduled for Saturday, October 26 from 11pm CT to Sunday, October 27 at 5am CT. The PayLease website, Payments application and integrations will be unavailable during this time. If you have any questions please contact us via PayLease Communities Support or give us a call at 866-729-5327.

Support

PayLease Communities, Your One-Stop-Shop to Access Knowledge Articles, View Your Case History or Create a New Support Request

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How to Create a New Case

Login to your PayLease account

1. Login to your PayLease account

Click the Support Center button

2. Click the “Support Center” button on the top right corner of your screen

Click “Contact Support” in the top navigation menu

3. Click “Contact Support” in the top navigation menu to create a case

You’re going to love PayLease Communities!

  • Easily track the status of your support case
  • Get full visibility to your case history
  • Submit and vote for product enhancement ideas
  • Access a wealth of knowledge base articles, how-to documents and videos
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PayLease Communities Support Center

Having trouble accessing your PayLease account?

I forgot my password

No problem. Go to the login page, select “Forgot Your Password” and follow the steps to reset your password

I don't have an account

If you are a client, please contact your company’s PayLease administrator and request to be added as a sub-account user. If you do not know your administrator, or are not yet a client, please call us at 1-866-729-5327  or click the “Create a New Case” link below.

I don't know the email associated with my PayLease account

If you are not able to locate the email associated with your account, please give us a call at 1-866-729-5327.

Create a New Case

This form is for current PayLease clients. If you are a resident or homeowner looking for support, please visit our Resident Support Center to quickly find answers or create a new case.






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